Q: What is your company's philosophy?
A: Pure, Simple and Natural. That's how we believe life should be. That's the kind of experience that we strive to bring to you, our customer.
Q: What are your shipping policies?
A: We offer free shipping on orders over $200, and $5 flat rate shipping for all other orders. Simple. You can read more here.
Q: What's your privacy policy?
A: The only information we collect from you is used to process and complete your order. You can opt-in to receive our newsletter with product updates, special sales and discounts. If you sign-up, we will only use your email to send you periodic newsletters. If you choose not to sign-up, we will not use your email for anything other than contacting you with order related information. More details can be found here.
Q: Is your site secure?
A: Yes. Everything on our site is sent over a secure server, including any submissions in our contact form or any live help chats you might have with our customer service.
Q: What are Loyalty Points and how are they used?
A: Loyalty Points are points that you earn for every purchase you make at Natural Product Source. The number of points you earn depends on the total price of your order. You can then use the Loyalty Points you have earned as credit toward your next purchase, or you can save them up and cash them in down the road. It's up to you! Find out more here.
